Solving Common Problems with Hosting Companies

For those of you with Web sites, you probably know what a "host" is. It's a company that provides a location, or address, on the Internet where your Web site resides.

In other words, just like a physical business needs an address, so does a Web site. You can't have a Web site and just "stick it up" on the Web. Unless you want to set up your own server, you have to go through a hosting company who gives you that address, including server space and bandwidth, that enables the search engines and visitors to find your site.

Let's look at some common problems we often have with hosting companies:

You can never find an actual person to talk to! They may have a 24-hour customer service line open, but you can never get through to a real person.
Hosting companies often think that the "lowest price" will always get the sale, but they fail to realize that what people really want is excellent customer service, servers that are up almost 100% of the time, and a variety of services that come with the hosting package.
Many hosting companies don't provide any other functionality other than Web site hosting. They don't provide a "control panel" full of goodies such as PGP secure e-mail, shopping carts, log analysis, database creation, etc.
Guess what? Technical support people often don't make the best "customer support" people. They may be technical gurus, but their main interest lies in their high tech servers and other functionality, rather than solving the simple problems of their customers.
In other words, weak customer service is a major problem with the majority of hosting companies these days.

Solution:

I recently had the pleasure of being introduced to Combustion Hosting Company, and to say I was impressed is a vast understatement.

Here are some things that struck me as unbelievable. When the phone rings, whoever answers the phone is required to stand up to answer it and talk. After all, the sheer act of standing up requires that they're on the ball and are listening to your problems and concerns. And, you actually speak to a "real" person!

With Combustion, if you have a problem, they don't just "tell" you how to solve it, they solve it for you! Also, their services certainly aren't limited to "hosting." They can set you up with an account to where you can access the Internet through local access numbers no matter where you travel.

Their prices are extremely reasonable ? much better than I had been paying previously. Plus, the "extras" I've received by going with Combustion are amazing.

But the one thing that makes Combustion shine over most Web hosting companies is their devotion to providing good customer service, and this is an area in which they truly excel.

So, if you're in the market for a new Web site, or if you aren't pleased with your current host, consider Combustion Hosting. It will be one of the smartest moves you could ever make for your Web site. http://www.combustionhosting.com/moreinfo

If you want further proof as to the benefits of using Combustion, read: http://www.techvibes.com/absolutenm/templates/template.asp?articleid=39&zoneid=2

About The Author

Robin Nobles, Director of Training, Academy of Web Specialists, (http://www.academywebspecialists.com) has trained several thousand people in her online search engine marketing courses (http://www.onlinewebtraining.com) and is the content provider for GRSeo software (http://www.se-optimizer.com). She also teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe with Search Engine Workshops (http://www.searchengineworkshops.com).

robin@searchengineworkshops.com

RELATED ARTICLES

Transferring Your Existing Website to a New Hosting Provider
You've already got a website, but your current hosting provider can no longer meet your needs, provide adequate service, costs too much, or is going out of business. You need to move your website to a new host. How do you do this? This situation arises all the time, but many people don't know where to begin. This guide is designed to help you understand what is involved in a hosting transfer so that you can transition from one host to another as smoothly as possible.

Unique Features that Leading Web Hosts are Now Offering
Some web hosts are offering more than others for the same price or even for a lower price. There is no denying the fact that as competition increases amongst web hosting services, many are looking for ways and means to stand out and be different from their competitors. The result is that web hosting service standards are constantly on the rise and webmasters are constantly enjoying amazing new features that were previously not there. Let us take a look at a few that some web hosts are now regularly offering to their clients.

Cheap Web Hosting, What To Look For And What To Stay Away From
"Bargains for sale, Unlimited Hosting for only a Dollar."

Webhosting Explained
Web hosts are service companies that provide space on their servers for internet users. Web hosts provide online systems for internet connectivity and for storing information, image mediums and other internet content. For the company interested in conducting business on the web, the proper choice of web host is a crucial step in any internet marketing plan.

Cheap Internet Hosting, Business Web Hosting - Choosing The Right Web Host Package
With literally hundreds of web hosting providers competing for your business, it may be confusing to find the one that's right for your web site. A few key considerations can help you narrow down your choices to the most affordable and best options to meet your personal, professional or business web page needs.

Reseller Web Hosting - A Cheaper Alternative?
There comes a time when the internet bug hits us all and we tend to acquire a wealth of domain names and web sites to feed our frenzy.

Managed Hosting
Managed hosting is a dedicated server that is accompanied by a full suite of technical support, maintenance and monitoring services. This differs from dedicated Web hosting, where customers are provided with their own servers but are still responsible for virtually all administrative and maintenance duties.

How to Start Your Own Hosting Services
If your like many another webmasters you might be thinking of starting a web hosting company. But where do you start? And more importantly, what do you need to know? Well, in this article I will show the basic things that you will need in order to succeed as a web hosting provider.

Web Hosting: Which Is The Host With The Most?
So you want to publish a web site do you? Welcome to the club. These days it seems that almost everyone has a web site of some kind, and thousands more continue to be launched every day. It's challenging enough to design a site and fill it with interesting content, but when all is said and done another challenge still remains - where to host it?

Questions To Ask a Hosting Company Before You Start
There are several types of hosting. Among them are:

How to Know When It is Time for Your Website to Move On to Dedicated Servers
Knowing when it is time to move onto a dedicated server includes many variables and requires you to answer a variety of questions. While dedicated servers are great because only you and your business will be using them, they are expensive and require someone to manage them, which costs more money. Evaluate if you have all of the elements required for a dedicated server before making plans to move onto one. Below are several things you should consider first.

Top 6 Ways to Promote Your Web Hosting Business Part 1
Promoting a new company in the crowded industry of web hosting today is really hard. There are many tactics that work well and are legitimate, and you can use them to promote your company using them.

Use Your Hobby To Launch A Successful Website
When you study the really successful websites, you will quickly notice that many are based on seemingly strange subjects, many of which may not easily pass for a serious business.

A Simple Guide to Web Hosting
Personal Computers, Servers Or ISP?

Cheap Web Hosting - When Cheaper is Better
Anyone who has ever shopped for web hosting knows that you can spend anywhere from nothing up to several hundred dollars to host your web site. So what's the difference? Well often times if you're talking about typical shared web hosting in the $6 to $20 range ? nothing. That's right ? nothing! Nothing that is, except good old fashioned marketing and hype!

The #1 Factor New Webmasters Forget to Consider when Choosing a Web Hosting Plan
The Problem

Cheap Web Hosting Package? eCommerce Web Hosting? - Choosing A Web Hosting Provider
One of the important decisions you'll make when you decide to put your business on the web is which web hosting provider to use. The web hosting company that hosts your personal page may not offer the best plan for your business needs. Here are some things to take into account when you're looking for a web hosting provider for your professional web pages.

Budget Web Hosting - Dirty Secrets That Can Squash Your Websites Chance of Success
When it comes to budget web hosting, there are a lot of dirty secrets that can really hurt your chance of success. However, if you know about these dirty secrets, you will be prepared and better able to handle any possible problems before they arise. Review the following secrets and make sure you know for sure what your web host is about before you sign up and risk your websites chance of success.

Choosing a Right Hosting Solution
You must have done all the hard works for developing your website but when it comes selecting your host you may face trouble that it does not have all the features which is required by your site. I know there are 100's of instance where a newbie or startup website owner suffered heavy losses in terms of money, delayed projects, financial debts and other things. So it is important to do some research before choosing a right hosting solution, so that you can give your business a kick start and escaped from possibilities of financial debts.

Managed Hosting Services - Who Benefits from It?
Managed Hosting Services are used primarily by companies that either don't have staff with the expertise to manage a dedicated server or don't have staff with the time to attend to the needs of managed hosting. In either case the option of having the host manage the server can be of great value to firms that have such needs.